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Training Issue Technical Problem Unsure
Other

One User Several Users All Users Unsure

Does the same user experience the same
problem at a different workstation:
Logged in as himself/herself? Yes No
Logged in as a different user? Yes No

User Experience Level:
New Experienced Both Unsure

Specifically describe where in program the problem occurred.

Please describe the problem in detail. Describe what actions the user took prior to the problem occurring, and any applicable error messages displayed.
Is this problem:
Consistent Ocassional Erratic Unsure

What is the version of Perfect Practice on the affected workstation(s)?
Unsure

Have you seen the problem yourself? Yes No
Have you had this same problem before? Yes No
Have you rebooted the workstation Yes No
Have there been any recent hardware changes Yes No
If hardware has changed, please give details.

When was the server last rebooted?

Novell Netware® Version
Windows XP® Version
Other
Unsure